CUSTOMER CARE
CONTACT
Questions about an order, a size, or a return? We answer every message.
EMAILprptyofbalepepe@gmail.comOrders, returns, shipping and general enquiries.WHATSAPP+234 800 000 0000Fastest reply during business hours.INSTAGRAM@balepepeDMs open for drops and restocks.
ORDER ENQUIRIES
Have your order reference ready — it looks like BLP-260916-A1B2C3 and is on your confirmation email. It lets us find your order instantly.
Please never send your full card details, PIN or banking password to us by email, social media or any messaging platform. We will never ask for them.
RETURNS & EXCHANGES
Contact us within 7 days of receiving your order, and before sending anything back, so the return can be authorised. Full conditions are in our Returns, Exchanges & Refund Policy.
CAREERS
Job applications go to a separate address: joinbalepepe@gmail.com. See the careers page for what to include.